Sound Telecom
service with a smile
How Startups Can Elevate the Customer Experience
Follow these tips to build a solid foundation for customer experiences that your startup can thrive on....
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Enhancing Corporate Social Responsibility to Build a Better Business and World
Corporate social responsibility (CSR) is more than just a checkbox on a company’s to-do...
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5 Proven Strategies to Cultivate Loyal Customers in 2025
Loyal customers are the backbone of successful businesses. With the cost of acquiring new customers higher...
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Is Your Answering Service Staffed by Werewolves?
Beware of answering services that employ agents who are pleasant by day, but transform into horrific customer...
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Why We Are Thankful
During a time of the year traditionally thought of as a chance to gather with friends and family to reflect...
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