We provide members of the healthcare community with 24/7/365 HIPAA compliant medical answering services. Every call you receive is handled accurately, professionally, and securely. The Sound Telecom medical answering services team has the expertise and experience to go along with leading technologies to manage any type of call.
From routine doctors office messages to urgent care calls, our live USA based medical virtual receptionists efficiently and effectively assist your callers after hours, during holidays, over weekends, and anytime you aren’t available. Trust the Sound Telecom healthcare call center team to take care of your patients with the kind of attention they deserve no matter when they call.
In your medical field, it is crucial to align yourself with partners that are as serious as you are about regulatory compliance and patient confidentiality. Sound Telecom follows strict policies and procedures to ensure we stay in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements. To also ensure the personal and financial security of your patients, our medical answering service facilities are protected using the latest technologies.
As your medical answering services provider, our job is to help you deliver the care and attention your patients and staff need. We have the experience and skilled representatives to handle all your calls, and deliver your messages in the form you prefer, including direct verbal relay, text, pager, email, HIPAA compliant online dashboard, and through our secure mobile app.
Let us know how we can make your job easier and help you succeed in the healthcare industry with a customized medical answering service plan from Sound Telecom.