Sound Telecom

HIPAA Compliant Medical Answering Service

Affordable Healthcare Answering Services for Doctors Offices, Clinics, Hospitals and More

We provide members of the healthcare community with 24/7/365 HIPAA compliant medical answering services. Every call you receive is handled accurately, professionally, and securely. The Sound Telecom medical answering services team has the expertise and experience to go along with leading technologies to manage any type of call.

From routine doctors office messages to urgent care calls, our live USA based medical virtual receptionists efficiently and effectively assist your callers after hours, during holidays, over weekends, and anytime you aren’t available. Trust the Sound Telecom healthcare call center team to take care of your patients with the kind of attention they deserve no matter when they call.

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Medical Call Services Designed for Your Practice

In your medical field, it is crucial to align yourself with partners that are as serious as you are about regulatory compliance and patient confidentiality. Sound Telecom follows strict policies and procedures to ensure we stay in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements. To also ensure the personal and financial security of your patients, our medical answering service facilities are protected using the latest technologies.

Sound Telecom Medical Answering Services
are Available Nationwide and Include

Professional, HIPAA compliant

Professional, HIPAA compliant

Professional, HIPAA compliant virtual receptionists trained to handle emergency, mission-critical, or routine calls.

Customized and courteous

Customized and courteous

Customized and courteous answering that sounds the way you want it to.

Accurate call screening

Accurate call screening

Accurate call screening so that you only get the calls you need to receive.

Precise message taking and delivery

Precise message taking and delivery so that the right person gets the right message at the right time.

Multilingual medical

Multilingual medical answering services in over 200 languages.

Online access

Online access

Online access to messages and account information around the clock.

Flexible, affordable medical

Flexible, affordable medical answering service pricing with no long term contracts.

Partner With the Sound Telecom Call Center for Medical Offices

As your medical answering services provider, our job is to help you deliver the care and attention your patients and staff need. We have the experience and skilled representatives to handle all your calls, and deliver your messages in the form you prefer, including direct verbal relay, text, pager, email, HIPAA compliant online dashboard, and through our secure mobile app.

Let us know how we can make your job easier and help you succeed in the healthcare industry with a customized medical answering service plan from Sound Telecom.

start leveraging our answering

What are you waiting for?

Contact us today to start your free no-strings-attached one-week trial. We'll be waiting for your call.