Sound Telecom is available to answer telephone calls for your business 24 hours a day, 7 days a week, 365 days a year. Your callers will always be greeted by a professional, friendly USA-based receptionist who will assist callers and represent your business just the way you would..
With round-the-clock call coverage, you are free to focus on the most important thing in front of you at any given moment. Whether you are looking for 24/7 call answering service as a backup option when you’re busy, your go-to partner once you’ve left the office for the day, or just an as needed type situation, we got your back.
Business never sleeps. Don’t let traditional 9 to 5 working hours and different time zones limit the potential to lock in sales and support clients. We understand that you and your team can’t be available every minute of every hour. But with our 24/7/365 answering service, you can still have the peace of mind that every call your business receives is being answered professionally.
Our 24-hour call center staff is geared up with the best technology and training to be the voice of your business. Armed with a customized script designed to your specifications, we act as a seamless extension of your organization. With the Sound Telecom squad on your side, you’ll never miss another important business call.
Each time your phone rings, an opportunity is waiting. That phone call could be the chance to earn a new customer or provide great service for an existing one. No matter what, answering quickly and providing an excellent experience is our mission so that you can keep your attention on the business activities you’re most qualified to handle.
Concentrate on growing your business, set new ambitious financial goals and develop innovative, flexible strategies to help you accomplish them – you’ve got the extra time with our 27/4 call center on your side!
If people know they can reach you 24 hours a day, you’re going to build a long-lasting, trusting relationship with them which is an asset in itself and something money cannot buy. Our 24-hour call center services are designed to offer excellent customer service, giving them an experience that is relevant, adds value and provides solutions. We make sure every element of the customers’ enquiry is covered thoroughly so that they will have complete trust in the authenticity and efficiency of your business.
Today, you need to use every opportunity available to increase brand awareness and reputation; that’s how you build a loyal customer base; also, don’t forget the power of word-of-mouth. If you provide services that satisfy customers’ needs, they’ll recommend your business to friends, colleagues and their professional network.
A convenient, comprehensive customer experience, coupled with first-class services and/or products is the catalyst that will position your business at the forefront of your industry. We take pride knowing that our 24-hour answering service can play a significant role in making it a reality.