San Diego Answering
Service
Sound Telecom answering services in San Diego, CA, empower businesses to build their brand image, reputation and enhance customer satisfaction through specialized, live answering call support services which are 24 hours a day, 7 days a week, 365 days a year.
Our USA-based agents are experts at what they do. Industry-leading specialists train them to deliver a top-notch customer service experience. It’s our job to make sure we integrate our services and support programs to suit your business requirements immaculately.
We want to ensure that customers looking for support with a problem are appropriately looked after. This means personalization is of utmost importance, so a kind, knowledgeable receptionist will always answer whenever a call is received. For us, this is the foundation upon which our business has been built and sculpted. We guarantee you’ll receive the best, most efficient live answering service in San Diego.
When local businesses in the Crown City require reliable, affordable call services, they look no further than our live answering support center! It’s vital that your business inherently understands that customers are your most important asset. Therefore, they should be treated with respect and have their problem resolved as quickly as possible. We make sure this comes to fruition by investing in industry-leading call center technology. The reality is that people want real communication. We'll make this happen, so you have the time to focus on growing other areas of your business.
- 24 x 7 x 365 Availability:
- HIPAA compliance:
- Flexible Call Handling and Overflow Coverage:
- Customized Message Delivery:
- Service Dispatch:
extend your hours and minimize costs with round-the-clock phone coverage in San Diego.
We are in compliance with The Health Insurance Portability and Accountability Act of 1996, which is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).
You can have calls processed according to your needs based on specified criteria to guarantee that every call is answered professionally and effectively, even during peak call volume.
Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.
Be assured that service, emergency, and technical support agents get critical messages when and where they need them so they can respond immediately.
We have developed a flexible, adaptable model that offers the highest quality customer call center services. You will have peace of mind knowing that we will always answer your call; every individual speedily reaches a talented virtual receptionist who takes it upon themselves to solve your problem efficiently. We endeavor to build long-term associations with all of our customers.
We operate across San Diego County.
San Diego area code: 619
