San Antonio Answering
Service
Sound Telecom answering services in San Antonio, TX, allows businesses from start-ups to established corporations to shape their brand image, improve reputation and boost customer happiness through our live answering call support, which is available 24 hours a day, 7 days a week, 365 days a year.
Our USA-based support staff are specialists at what they do. Industry-leading experts train them to deliver the best customer service experience. It’s our job to make sure we integrate our services and other support programs to suit your business requirements accurately.
When local businesses need a reliable, cost-effective call service in San Antonio, we are the go-to answering support center! We understand that customers are your most important asset to your business, period.
We believe that every time your business phone rings, there needs to be a natural, helpful person on the other end. This is why we invest in innovative call center technology. The reality is that people want real communication. They want to know they are not only a number waiting in a virtual queue. So, they should be treated with respect and have their problem resolved as quickly as possible.
- 24 x 7 x 365 Availability:
- Message Database Backup:
- Bilingual Services:
- HIPAA compliance:
- Customized scripting:
extend your hours and minimize costs with 24/7 phone coverage in San Antonio.
Enjoy peace of mind knowing your account-related data and messaging information is safe and secure. We perform regular database backups to ensure that critical account information is never lost, even if your business is affected by a catastrophic event. Our continuous backup systems allow us to quickly and effectively restore your service after an outage, minimizing your downtime.
We currently offer translation coverage in English and Spanish.
We are in compliance with The Health Insurance Portability and Accountability Act of 1996, which is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).
We ensure that all calls are consistent and tone (e.g. conversational) that the company wants to portray.
Welcome to the Alamo City. A vibrant hub of Texas history, culture, beauty and adventure.
Comprehensive customer support is critical if you hope to secure a strong brand image and reputation, allowing you to grab a piece of the market share. The reality is that information spreads rapidly via social media; a few angry customers is all it takes for your company’s name to be tainted.
This will never happen with our San Antonio call center services. Anyone who calls your business is put through to a knowledgeable receptionist trained to provide you with the type of professional support you expect from a respectable company. We are here to assist your business in flourishing to a level that will bring you lucrative returns.
We operate across Bexar County.
San Antonio area codes: 210, 726
