Sound Telecom

Phoenix Answering Service and
Call Center Services in Arizona

Sound Telecom answering services in Phoenix, AZ, enable organizations to build their brand image and enhance customer satisfaction through live answering call support 24 hours a day, 7 days a week, 365 days a year.
Our USA-based agents are professionally trained and consistently monitored to deliver a world-class customer service experience. It’s our job to ensure we integrate our inbound call center services in Phoenix to suit your business requirements seamlessly.


Call Center Solutions and live Answering Service in
Phoenix for Your Business

When local AZ organizations require a reliable, affordable answering service in Phoenix, they turn to us! We know that customers are your most important asset and we therefore invest in cutting-edge call center technology to ensure every situation is dealt with correctly and efficiently.

We believe that every time your business phone rings, there needs to be a real, helpful person on the other end. People want interaction and the ability to have a conversation knowing that they are not only another number waiting in a virtual queue.

Callers to our answering support center will be much less likely to hang up in frustration or switch to one of your competitors because one of our expert virtual receptionists are always available to answer your calls. Just think of the increased potential of lead generation as well as customer retention, which will positively impact your bottom line.


The benefits of using our Phoenix phone answering services include but are not limited to:

Extend your hours and minimize costs with 24/7 phone coverage.

You can tap into current and archived messages, run call detail reports, and manage your account from any internet connection. You can also manage service schedules and keep your finger on the pulse of your live answering services in Phoenix.

We currently offer translation coverage in English and Spanish with our team of bilingual virtual receptionists.

Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.

Be assured that service, emergency, and technical support agents get critical messages when and where they need them so they can respond immediately.

Let Us Watch Your Phones While
You Experience Phoenix

Valley of the Sun

Valley of the Sun

There’s a reason Phoenix is called the Valley of the Sun. It’s renowned for its natural beauty.

Arizona Aloft

Arizona Aloft

Enjoy the state’s natural beauty from the skies with a hot air balloon ride or a helicopter flight.

Hike or Ride

Hike or Ride?

Which gear is right for you?Tread slowly on Phoenix’s hiking trails, such as Tom’s Thumb or Papago Park Trails. Or put the pedal to the metal with ATV tours of the Arizona Desert.

Mile-High Musts

Roosevelt Row

Indulge in Phoenix’s contemporary scene! You can expect to find unique art galleries and, afterwards, dine at one of the legendary restaurants.

Set Your Business Up For Success
With Sound Telecom Phoenix Answering Service

The level of customer support can be the difference between retaining – or losing – customers. With our industry-leading call center in Phoenix, it won’t happen. No matter how high your call volume may be, with us, each person who calls your business promptly reaches a capable receptionist. They are trained and empowered to provide you with the support you want, increasing trust and loyalty in your brand – a priceless commodity.

Local Details

Currently providing Phoenix answering services in Maricopa County and beyond.
Phoenix area codes: 480, 602, and 623
We offer call center services all across the country as well as throughout Arizona in cities like:

  • Chandler Chandler
  • Gilbert Gilbert
  • Glendale Glendale
  • Mesa Mesa
  • Peoria Peoria
  • Scottsdale Scottsdale
  • surprise Surprise
  • Tempe Tempe
  • Tucson Tucson
  • Yuma Yuma