Los Angeles Answering
Service
Sound Telecom answering services in Los Angeles, CA, allows businesses – of any size – to build their brand image, enhance their reputation and boost customer satisfaction through our live answering call support 24 hours a day, 7 days a week, 365 days a year.
Our USA-based customer support staff are experts at what they do. Industry-leading specialists train them to deliver a top-notch customer service experience.
It’s our job to make sure we integrate our services and support programs to suit your business requirements flawlessly. You can take the time to focus on growing your business and accomplishing your short, medium and long-term goals.
Organizations require reliable, affordable answering services in LA to function optimally – we are the go-to solution! We know that customers are your most important asset. They should always be treated with dignity and spoken to in a helpful, professional manner. We invest in cutting-edge call center technology that can expedite any issue that may arise and ensure every situation is dealt with correctly and efficiently.
Whenever a call is placed, we guarantee a genuine, helpful person is on the other end. Individuals will be far more assured that their problem has been fully understood and resolved after speaking with an actual person, not an automated voice with limited capabilities.
Callers to our answering support center will be much less likely to hang up in frustration because one of our skilled virtual receptionists is always available to answer your calls. Just think of the increased potential of customer retention, which will build brand trust and loyalty.
- 24 x 7 x 365 Availability:
- Flexible Call Handling and Overflow Coverage:
- Customized Message Delivery:
- HIPAA compliance:
- Customized scripting:
Extend your hours and minimize costs with round-the-clock phone coverage in Los Angeles.
You can have calls processed according to your needs based on specified criteria to guarantee that every call is answered professionally and effectively, even during peak call volume.
Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.
We are in compliance with The Health Insurance Portability and Accountability Act of 1996, which is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).
We ensure that all calls are consistent and tone (e.g. conversational) that the company wants to portray.
The level of customer support can be the difference between keeping or losing customers. With our industry-leading call center services in Los Angeles, we can assure you that you have nothing to worry about.
Even if you’re experiencing high call volumes with us, each person who calls promptly reaches a capable receptionist is treated with respect and their issue attended to accordingly. They are trained and empowered to provide you with the support you want, increasing belief and faithfulness in your brand.
We operate across Los Angeles County.
Los Angeles Area Codes: 323, 213, 310
