Sound Telecom

Indianapolis Answering

Sound Telecom answering services in Indianapolis, IN, allow a business of any size to build their brand image, increase the reputation and improve customer satisfaction through our live answering call support available 24 hours a day, 7 days a week, 365 days a year.


Answering Service and Call Center Solutions for your
Indianapolis Business

When local IN companies need a dependable, cost-effective answering service in Indianapolis, we are the solution! We understand customers are your most important asset; they need to be treated well. We, therefore, invest in leading-edge call center technology to ensure every situation is dealt with proficiently and adequately.

We believe that every time your business phone rings, there needs to be a natural, knowledgeable person on the other end of the line. The truth is individuals want interaction, the ability to have a conversation knowing that they are not only another number in a virtual queue, waiting to listen to a machine. There isn't any personalization, and that just won't do.

People who call our answering support center are much less likely to hang up in frustration due to sub-par support, which may result in them switching to one of your competitors. One of our expert virtual receptionists is always available to answer your calls. Imagine the increased potential of lead generation and customer retention. It will do wonders for your brand and help you meet your goals.

The benefits of using our live answering services include but are not limited to:

Extend your hours and minimize costs with round-the-clock phone coverage in Indianapolis.

You can have calls processed according to your needs based on specified criteria to guarantee that every call is answered professionally and effectively, even during peak call volume.

Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.

Be assured that service, emergency, and technical support agents get critical messages when and where they need them so they can respond immediately.

We are in compliance with The Health Insurance Portability and Accountability Act of 1996, which is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).

Let Us Watch Your Phones While
You Experience Indianapolis

Welcome to Naptown

Welcome to Naptown!

Welcome to Naptown! The home of two major league sports clubs, four university campuses and several museums, including, the world's largest children's museum.

Indianapolis 500

Indianapolis 500

The city is best known for annually hosting the world's largest single-day sporting event, the Indianapolis 500 (more commonly known as the Indy 500), which is one of the premier Formula 1 races on the planet.

food in indy

Food in Indy

Looking to grab some famous Indianapolis grub? The city’s culinary delights including tenderloin sandwiches, country fried steak, fried pickles, square donuts and popcorn in a variety of unique flavors.

Oh, just one
more word from us

The level of customer support offered can make or break your business reputation, leading to the loss of clients. With our industry-leading call center services in Indianapolis, you can be assured this won’t happen, regardless of how high your call volume may be. Every person who calls your business will promptly reach a skilled receptionist. All of our support staff are trained and look forward to providing you with the support you expect. This will increase trust and loyalty in your brand significantly.


We operate across all of Marion County.
Indianapolis area code: 317