Denver Answering
Service
Sound Telecom answering services in Denver, CO, enable organizations to build their brand image, reputation and enhance customer satisfaction through live answering call support 24 hours a day, 7 days a week, 365 days a year.
Our USA-based agents are professionally trained and consistently monitored to deliver a world-class customer service experience. It’s our job to ensure we integrate our inbound call center services to suit your business requirements seamlessly.
When local Colorado organizations require a reliable, affordable answering service in Denver, they turn to us! We know that customers are your most important asset, and we, therefore, invest in cutting-edge call center technology to ensure every situation is dealt with correctly and efficiently.
We believe that every time your business phone rings, there needs to be a real, helpful person on the other end. People want interaction and the ability to have a conversation knowing that they are not only another number waiting in a virtual queue.
Callers to our answering support center will be much less likely to hang up in frustration or switch to one of your competitors because one of our expert virtual receptionists are always available to answer your calls. Just think of the increased potential of lead generation as well as customer retention, which will positively impact your bottom line.
- 24 x 7 x 365 Availability:
- Bilingual Services:
- Customized Message Delivery:
- HIPAA compliance:
- Customized scripting:
Extend your hours and minimize costs with round-the-clock phone coverage in Denver.
We currently offer translation coverage in English and Spanish.
Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.
We are in compliance with The Health Insurance Portability and Accountability Act of 1996, which is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).
We ensure that all calls are consistent and tone (e.g. conversational) that the company wants to portray.
Successful customer support is vital to solidifying a strong brand image and reputation – information spreads rapidly, a few frustrated customers is all it takes for your company’s name to be tarnished; we will never let that happen. Anyone who calls your business is put through to a knowledgeable receptionist trained to provide you with the support you expect from a reputable company. We are here to help your business flourish!
We operate across Denver County
Denver area code: 720
