Sound Telecom

Columbus Answering Service
and Call Center Services in Ohio

Sound Telecom answering services in Columbus, OH, allow businesses of any size to increase productivity and improve their customer satisfaction rate via our live answering call support. Available 24 hours a day, 7 days a week, 365 days a year, our live virtual receptionists are always ready to take care of your callers by delivering a world-class customer service experience.


Answering Service and Call Center Solutions for your
Columbus business

When local OH companies require a reliable, affordable answering service in Columbus, we are ready to implement and execute our industry-leading services for you. So, what makes us different from other answering services? We know that customers are your most important asset. That's why we invest in using the best call center technology to accomplish our promise to you, ensuring any possible situation that arises in Columbus will be resolved efficiently and effectively.

With your calls answered live 24/7, callers will no longer reach your voicemail, which usually makes them hang up and dial your competitor instead. One of our expert virtual receptionists is always available to answer your calls and assist clients just the way you would if you never had to sleep. Just think of the increased potential for lead generation and customer retention, which will help you set future financial goals and maximize your return on investment (ROI).

Columbus answering service

The benefits of using our live answering services in Columbus include:

Extend your hours and minimize costs with 24/7 Columbus call center services.

Our experienced virtual receptionists will answer your calls in a friendly, professional manner, let you know who is on the line before transferring, and prioritize your calls.

We are in compliance with The Health Insurance Portability and Accountability Act of 1996, which is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI).

We ensure that all calls are consistent and in the tone that your company wants to portray for a branded caller experience.

You can tap into current and archived messages, run call detail reports and make updates to your account from the secure online portal.

Let Us Watch Your Phones While
You Experience Columbus

Buckeye City

Buckeye City

Columbus has it all! From family-fun activities to ideal spots for a night on the town – and everything in between. Take your pick.

Animal Attractions

Family Attractions

Are you looking for a family activity? Visit the Columbus Zoo and Aquarium, which is home to many different species of wildlife – it's the best of both worlds. Your kids will also have a spectacular time at the Zoombezi Bay water park.

Nationwide Arena, Columbus Blue Jackets, Playoff Game, Columbus Ohio

The Arena District

The Arena District – live entertainment events, delicious food and drink, as well as sports, what more could you ask for? This is definitely an experience not to be missed.

Other Columbus hotspots

Other Hotspots

Other Columbus hotspots include Center of Science and Industry (COSI), Columbus Museum of Art, Huntington Park, Franklin Park Conservatory and Botanical Gardens and the Scioto Mile.

You’re in professional, friendly, courteous hands
with Sound Telecom Columbus answering services

Successful customer support is vital to establishing a robust brand image and reputation. Today, information spreads rapidly online and a few frustrated customers are all it takes for your company’s name to be blemished. You can be assured that anyone who calls your business will be put through to an experienced receptionist trained to provide the support you expect from a trustworthy company. We are here to help your business flourish with the best call center services in Columbus!

Local Details

Currently providing Columbus answering services in Franklin County and beyond.
Columbus area codes: 380 and 614
We offer call center services all across the country as well as throughout Ohio in cities like:

Columbus area
  • Akron Akron
  • Canton Canton
  • Cincinnati Cincinnati
  • Cleveland Cleveland
  • Dayton Dayton
  • Hamilton Hamilton
  • Lorain Lorain
  • Parma Parma
  • Toledo Toledo
  • Youngstown Youngstown