Chicago Answering Service
and Call Center Services in Illinois
Sound Telecom answering services in Chicago, IL allows businesses – of all sizes – to build their brand image, enhance their reputation and boost customer satisfaction through our live answering call support 24 hours a day, 7 days a week, 365 days a year.
On the other end of the line, a kind, knowledgeable receptionist is exceedingly important to customers looking for support or for prospects looking to become new clients. When a call comes through, we can ensure you’ll receive the best, most efficient live answering service in Chicago.
Our USA-based agents are experts at what they do. Industry-leading specialists train them to deliver a top-notch customer service experience. It’s our job to make sure we integrate our virtual receptionist services and support programs to suit your business requirements immaculately.
When local IL businesses require a reliable, affordable call service in Chicago, we are the go-to answering support center! We understand that customers are the most important asset to your business, period. So, they should be treated with respect and have their problem resolved as quickly as possible. This is why we invest in innovative call center technology. The reality is that people want real communication. They want to know they are not only a number waiting in a virtual queue.
- 24 x 7 x 365 Availability:
- Flexible Call Handling and Overflow Coverage:
- Customized Message Delivery:
- Service Dispatch:
- HIPAA Compliance:
Extend your hours and minimize costs with round-the-clock phone coverage in Chicago and beyond.
You can have calls processed according to your requirements and based on specified criteria to guarantee that every call is answered professionally and effectively, even during peak call volume.
Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.
Be assured that service, emergency, and technical support agents get critical messages when and where they need them so they can respond immediately.
We are in compliance with The Health Insurance Portability and Accountability Act in all that we do to ensure the secure handling of all private data.
We believe in offering the highest quality customer call center services. You can have peace of mind knowing that we will always be available 24/7 to answer your calls; each person promptly reaches a capable receptionist. We strive to build long-lasting relationships with all customers. Your business is in safe hands with us.
Currently providing Chicago answering services in Cook County and beyond.
Chicago area codes: 224, 312, 331, 464, 630, 708, 773, 847, and 872
We offer call center services all across the country as well as throughout Illinois in cities like:
-
Aurora
-
Champaign
-
Elgin
-
Joliet
-
Naperville
-
Peoria
-
Rockford
-
Springfield
-
Waukegan
