Sound Telecom

Sound Telecom
Customer Service

How Startups Can Elevate the Customer Experience

Follow these tips to build a solid foundation for customer experiences that your startup can thrive on....

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5 Effective Tactics to Build a Loyal Customer Base

Loyal customers are what drive successful businesses. Here are 5 powerful tactics your company can use to...

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Is Your Answering Service Staffed by Werewolves?

Beware of answering services that employ agents who are pleasant by day, but transform into horrific customer...

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