Atlanta Answering
Service
Sound Telecom answering services in Atlanta, GA, provide businesses with the opportunity to develop and shape their brands' image, reputation as well as improve customer satisfaction through expert, customized live answering call support 24 hours a day, 7 days a week 365 days a year.
Our USA-based agents are meticulously trained and consistently monitored to deliver a first-class customer service experience. It's our job to ensure we combine our inbound call center services to suit your business requirements flawlessly.
When local GA businesses need a dependable, affordable answering service in Atlanta, we are the go-to company. We believe that customers are your most important asset for any business, and that's why we invest in progressive, client-centric call center technology to guarantee every situation is prioritized and attended to correctly and professionally.
The reality is that people want real communication. They want to know they are not only a number waiting in a virtual queue. So, when you call us, a knowledgeable receptionist will be waiting on the other end. Always.
- 24 x 7 x 365 Availability:
- Web Portal Access with Unified Reports:
- Bilingual Services:
- Customized Message Delivery:
- Service Dispatch:
extend your hours and minimize costs with 24/7 phone coverage in Atlanta.
You can tap into current and archived messages, run call detail reports, listen to recordings from any internet connection. You can also manage service schedules and keep your finger on the pulse of your live answering services in Atlanta.
We currently offer translation coverage in English and Spanish.
Get your messages the way you want them – email, text, secure mobile app, phone call, live operator transfers, as well as online messaging options.
Be assured that service, emergency, and technical support agents get critical messages when and where they need them so they can respond immediately.
We believe in offering the highest quality customer call center services. You can have peace of mind knowing that we will always answer your call; each person promptly reaches a capable receptionist. They are trained and empowered to provide you with the support you want, increasing trust and loyalty in your brand. We strive to build long-lasting relationships with all customers. Your business is in industry-leading hands.
We operate across all of Fulton County.
Atlanta area codes: 404, 678
